by Stephen R | May 19, 2022 | Business, Feedback, Management
3 Practical Tools for Soliciting Feedback Having spent years working in the restaurant industry, I can tell you for certain that engaged employees make or break the customer experience. A disgruntled host will be the first person a customer interacts with when they...
by dev@ppv.com | Aug 23, 2021 | Business, Management, Talent
The townspeople are in trouble, the enemy is at the gates. There is only one who can stop the threat, it’s superman(ager). The drive for accomplishment, to be the champion for your team, and win the day for your organization are traits of excellence. However, when...
by dev@ppv.com | Aug 23, 2021 | Business, Management, Talent
You want high performance, so you demand it. But without proper education and support, your employees lose morale. We all know what low morale does to a workplace. Failure to keep employees engaged, inspired, and rewarded creates more of what you don’t want: loss of...
by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Management, Talent
My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that approach get results? My...
