by Stephen R | May 19, 2022 | Business, Feedback, Management
3 Practical Tools for Soliciting Feedback Having spent years working in the restaurant industry, I can tell you for certain that engaged employees make or break the customer experience. A disgruntled host will be the first person a customer interacts with when they...
by dev@ppv.com | Aug 23, 2021 | Business, Management, Talent
The townspeople are in trouble, the enemy is at the gates. There is only one who can stop the threat, it’s superman(ager). The drive for accomplishment, to be the champion for your team, and win the day for your organization are traits of excellence. However, when...
by Stephen R | Aug 23, 2021 | Business, Management
Many managers express concern about their ability to be an effective coach from a distance, or “between field rides” so to speak. Learn how to effectively utilize distance coaching techniques today. When you cannot directly observe your team member’s behaviors,...
by dev@ppv.com | Aug 23, 2021 | Business, Management, Talent
In his book, The Art of Learning, Josh Waitzkin describes two ways of breaking a stallion. One is to tie the horse up, sit on it, spur it, you know, show the horse who’s the boss. The other way is to patiently build a relationship with it by daily petting, feeding,...
by dev@ppv.com | Aug 23, 2021 | Business, Management, Talent
You want high performance, so you demand it. But without proper education and support, your employees lose morale. We all know what low morale does to a workplace. Failure to keep employees engaged, inspired, and rewarded creates more of what you don’t want: loss of...
