Popular Resources

Over 25 years of leadership experience has allowed Steve to create and curate dozens of strategic management-coaching resources. All of the resources are complimentary; use and download any of them! Topics from crucial conversations to sales skills are covered.

4 Step Coaching Plan

Culture Playbook

Delegation Planning Tool

Resources by Topic

Coaching Skills

4 Step Coaching Plan

The 4-Step Coaching Process and Skills Plan affords busy managers an easy-to-follow guide for incorporating 1:1 meetings with their team members.

Big Picture, Small Frame Model

The Big Picture, Small Frame model provides managers with a nice visualization of how to focus efforts during coaching conversations.

Feedback Skills Video

Feedback is absolutely essential to running your organization smoothly and efficiently. In this video Steve gives advice on how to effectively give feedback.

10 by 10 by 10 Coaching Engagement Agenda

The 10-10-10 Coaching Engagement Agenda gives step by step guidance on how to conduct 1:1 meetings in 15 to 30 minutes.

Building and Leading Teams Webinar Replay

Learn how to build effective teams with high levels of collaboration, performance, motivation, and commitment. Improve your team’s dynamics by using the proper language.

Building Engaged Work Cultures Webinar Replay

Engaging your employees is not always easy but it is always critical. Learn how to engage your teams by utilizing the Two Critical Culture-Building Dimensions and by following the Three Culture-Building Steps.

Performance Accountability Cycle (PAC)

Steve’s Performance Accountability Cycle (PAC) is inspired by vision and driven by five core management skills. The manager-coach who follows the PAC model will quickly find that they will master the art of performance evaluation and feedback.

Difficult Workplace Conversations Webinar Replay

Managing Difficult Workplace Conversations teaches the 5 Core Skills to effectively manage these tough and often tricky conversations. Watch the replay video of this webinar absolutely free!

Asking Great Coaching Questions Guide

The Great Coaching Questions guide provides a list of questions for managers to draw from when coaching their team members.

Managing Emotions Video

Emotions are part of being human and they will occur in the workplace. In this video Steve gives manager-coaches the advice they need to manage both their own emotions and those of their team members.

Culture Playbook

Your culture defines your organization and is the starting point for training your team. Make sure your organization is focused on the Service Profit Chain and Talent Retention to realize a competitive advantage.

Performance Management Model

The Performance Management Model© aligns your and your team’s actions with your organization’s vision and mission. For more information about how to use this model to improve your organization, contact Steve.

Talent and Leadership Management

Coaching High Performers

Independent, hard-working employees are fantastic. However, they can be hard to work with and even harder to give feedback to. The 3-C Pathway to Coaching High Performers provides tips from a real workplace example on how to manage the “stallions” on your team.

Delegation Tool

The Delegation Skill Planning Tool is an easy-to-follow guide for managers to use when determining what responsibility can be delegated to team members and how to delegate effectively.

Manager Skills Assessment

The Leadership and Management Skills Self-Assessment is the base-line assessment for any manager-coach to understand where he or she can improve. 15 critical skills of a great manager-coach are addressed and wrapped-up with a usable Leadership Commitments and Action Plan.

Promoting the Right People Video

In this video Steve gives tips on how to spot the right employees to promote to managerial positions. Promoting from within is one of the smartest things an organization can do.

My First 90 Days Playbook

The My First 90 Days Playbook covers how to successfully transition into a new role within your organization. This resource includes an assessment, milestones markers, on-boarding checklists, and much more! Take your new role into your own hands.

New Manager Promotion Playbook

Learn to spot the “Big 5 Talent Behaviors” and begin building your talent pipeline. The tips and phases in this playbook are extremely practical so that you can start implementing a tried-and-true promotion process right away!

Managing Talent is Talented Management eBook

Steve’s eBook Managing Talent is Talented Management is sure to give any manager-coach the base skills they need to improve their business through the empowerment of their team. All 36 pages are packed with lots of fantastic information to help your business thrive!

Sales

4% Sales Training Plan

The 4% Championship Sales Coaching and Training Plan gives a structured, disciplined approach to incorporating sales coaching into your weekly team meetings.

Active Listening Guide

Being an active listener leads to asking great questions. Asking great questions gets you the answers you need to improve your sales goals. Learn how to develop crucial sales skills today!

Sales Prospecting Guidelines

If you can get someone’s attention, you can get the sales appointment! It’s the crucial first-step in every sales process. Learn the practical techniques, behaviors, and guiding principles behind successful sales prospecting.

Setting Clear Sales Agendas

With this resource you’ll learn the Three Desired Outcomes, Two Guiding Principles, and the Purpose-Benefit Check (PBC) of setting sales agendas.

Want more great management coaching resources? Check out Steve’s blog page for even more tips and tricks of the trade!