Managers who are skilled at conducting difficult workplace conversations experience less stress, greater accountability, and a higher performing culture. This program provides managers with the confidence and competence to have difficult conversations that are constructive, not destructive.
“Steve provides on-going leadership training and development with our management team, including on boarding for new managers. Of the core skills Steve teaches, our managers find three to be most pragmatic and relevant: coaching in the workplace, feedback and managing difficult conversations. Steve always demonstrates these skills using managers’ real-life scenarios. Our managers get lots of skills training practice while receiving real time feedback and coaching. Steve’s trainings enable our team to feel inspired and competent to immediately transfer these skills in the workplace.”-Charlotte Stack VP – Operations, Chai Pani Restaurant Group
-Charlotte Stack VP – Operations, Chai Pani Restaurant Group
Detailed Workshop Description
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