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Elevate Team Engagement and Business Performance

Elevate Team Engagement and Business Performance

by Stephen R | Jul 28, 2023 | Business, Feedback, Leadership, Management

3 Types of Management Conversations With business moving at such a fast pace, managers are under extreme pressure to produce results. However, results are produced through people. A manager’s most potent tool for motivating and inspiring their people are substantive...
Managers: Engage and Listen to Your Employees

Managers: Engage and Listen to Your Employees

by Stephen R | May 19, 2022 | Business, Feedback, Management

3 Practical Tools for Soliciting Feedback Having spent years working in the restaurant industry, I can tell you for certain that engaged employees make or break the customer experience. A disgruntled host will be the first person a customer interacts with when they...
Why Recognition is Critical to Success

Why Recognition is Critical to Success

by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Management, Talent

My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that approach get results? My...
3 Coaching Sweet Spots to Master

3 Coaching Sweet Spots to Master

by Stephen R | Aug 23, 2021 | Business, Feedback, Leadership, Management, Talent

Workplace coaching, at its core, is a manager and employee partnership committed to improving organizational and individual performance. The critical coaching dialogues resulting from this partnership must deliver two primary outcomes: Employee growth and development...
Managers Should Pay Their Career-Aiding Feedback Forward

Managers Should Pay Their Career-Aiding Feedback Forward

by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Leadership, Management

Many leaders credit receiving a critical, and often tough, piece of feedback during their developing career as contributing to their current success. For example, “You know, Kim, I can tell I’m not really getting through to you. I’m going to have to be clearer here....
How to Leverage Positive Conflict

How to Leverage Positive Conflict

by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Leadership, Management

Five Tips for Conflict Resolution It’s quite apparent that conflict will happen within any team. The most intrepid manager-coaches know how to distinguish the difference between productive and destructive conflict, and foster the productive while stifling the...
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Recent Posts

  • Elevate Team Engagement and Business Performance
  • Elicit Peak Individual Performance – Manager Priority #1
  • Effective Leadership Communication Begins by Answering Two Questions
  • Business and Leadership Lost its Edge?
  • Managers: Engage and Listen to Your Employees

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5.0 Testimonials Our Happy and Trusted Peoples “Steve has delivered the highly impactful workshops Coaching Skills for the Busy Manager and Building and Leading High Performing Teams for our sales and in-house managers. Managers report that they learn very practical skills and tools that are immediately transferable to their team, for example, how to provide effective feedback and how to manage tough workplace conversations. We consider Steve to be a valuable strategic training partner.” -Matthew Tyler,
Senior Director - Learning & Development, Novo Nordisk
5.0 Testimonials Our Happy and Trusted Peoples “The positive feedback from our senior leadership team and front-line managers on Steve’s coaching skills training is overwhelming. Most importantly the organization is realizing ROI on our training investment as our key performance indicators are all trending upwards. Thank you Steve for your no nonsense approach to leading and coaching others!” -Eric Carstensen,
State Manager, Fidelity National Title Group
5.0 Testimonials Our Happy and Trusted Peoples “Whether it’s sales training, organizational development or leadership coaching Steve’s dynamic and well-organized style elicits participation from the most reluctant participants. His ability to engage groups and individuals and help them learn by doing creates long-term change and success. I’m fortunate to have been on the receiving end of his unique coaching on more than one occasion.” -Ken Kaplan,
CEO, Kaplan CFO Solutions
5.0 Testimonials Our Happy and Trusted Peoples “As our manufacturing business grows our leadership and management team must also grow. Steve’s on-going training and coaching is providing our management team with lean leadership development and the culture building tools critical for our long-term strategy.” -Clay Hile,
CEO, Parameter
5.0 Testimonials Our Happy and Trusted Peoples “Steve provides on-going leadership training and development with our management team, including on boarding for new managers. Of the core skills Steve teaches, our managers find three to be most pragmatic and relevant: coaching in the workplace, feedback, and managing difficult conversations. Steve always demonstrates these skills using managers’ real-life scenarios. Our managers get lots of skills training practice while receiving real time feedback and coaching. Steve’s training programs enable our team to feel inspired and competent to immediately transfer these skills in the workplace.” -Charlotte Stack,
VP Operations, Chai Pani Restaurant Group
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