by Stephen R | Jul 28, 2023 | Business, Feedback, Leadership, Management
3 Types of Management Conversations With business moving at such a fast pace, managers are under extreme pressure to produce results. However, results are produced through people. A manager’s most potent tool for motivating and inspiring their people are substantive...
by Stephen R | May 19, 2022 | Business, Feedback, Management
3 Practical Tools for Soliciting Feedback Having spent years working in the restaurant industry, I can tell you for certain that engaged employees make or break the customer experience. A disgruntled host will be the first person a customer interacts with when they...
by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Management, Talent
My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that approach get results? My...
by Stephen R | Aug 23, 2021 | Business, Feedback, Leadership, Management, Talent
Workplace coaching, at its core, is a manager and employee partnership committed to improving organizational and individual performance. The critical coaching dialogues resulting from this partnership must deliver two primary outcomes: Employee growth and development...
by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Leadership, Management
Many leaders credit receiving a critical, and often tough, piece of feedback during their developing career as contributing to their current success. For example, “You know, Kim, I can tell I’m not really getting through to you. I’m going to have to be clearer here....
by dev@ppv.com | Aug 23, 2021 | Business, Feedback, Leadership, Management
Five Tips for Conflict Resolution It’s quite apparent that conflict will happen within any team. The most intrepid manager-coaches know how to distinguish the difference between productive and destructive conflict, and foster the productive while stifling the...
