Blogs

Becoming is better than being.

– Carol Dweck

5 Steps for Engaging a Disconnected Employee

5 Steps for Engaging a Disconnected Employee

Engaging a disengaged team member can be one of the more vexing manager challenges. And, the associated symptoms can be costly: Gallup pegs the cost of lost productivity due to absence, illness and stress-related work problems in excess of $350...

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7 Manager Skills That Lead to Mastery and Deliver Results

7 Manager Skills That Lead to Mastery and Deliver Results

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”                                                                    -Aristotle Assuming a person possesses key core traits – initiative, genuine care for others, drive for...

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Be Tough on Expectations, Gentle on People

Be Tough on Expectations, Gentle on People

Two core capabilities for creating a high performance work environment that is psychologically safe Inspiring and effective managers embody a paradoxical leadership style. They relentlessly drive business results while equally expressing care and...

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Managing Constructive Tension

Managing Constructive Tension

Never confuse a leader’s kindness with weakness When asked to describe the best boss we’ve ever had, most of us reveal paradoxical characteristics, such as: Tough but fair High expectations but cared about the team Demanding but gave people a lot...

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Managers – Focus on Routine Communication

Managers – Focus on Routine Communication

Elevate Your Team’s Performance “Nothing decays employee moral more than a leader who doesn’t know his or her own mind.” –Peter Drucker A manager’s primary goal is to bring out the best in people and inspire positive, accountable action. A...

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