Blogs

My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that...

“If you want the benefits of teamwork, you have to give the team the work.” –J. Hackman, Leading Teams   Effective managers understand that building strong, capable teams is the bedrock of high performing cultures. Make this a priority...

“In a fixed mindset the cardinal rule is: Look smart at all costs. In a growth mindset the cardinal rule is: Learn, learn, learn.” -Carol Dweck, Mindset   Somewhere in the early 90’s us leader-managers were informed that we need to start...

Managers have always gotten what they model and what they tolerate. This trusted adage applies equally to sales coaching. What sales manager doesn’t desire to hear their reps asking better questions during a sales call? And for good reason....

Workplace coaching, at its core, is a manager and employee partnership committed to improving organizational and individual performance. The critical coaching dialogues resulting from this partnership must deliver two primary outcomes: Employee...

Do you wonder why a few of your handpicked team members can’t seem to escape the gravitational pull of sub-par performance? Do you unconsciously use human attribution theory to explain and judge your people’s lackluster performance or failings?...

Coaching A Tenured Team—The Newer Manager’s Dilemma Many dedicated managers of tenured teams prefer the exhilaration of coaching a new, enthusiastic and excited new team member. The rookie sponge that hangs onto each brilliant word of wisdom you...

Visit Our Homepage for Current Manager Skills Workshops Having a team member apparently content to retire on the job is not an uncommon situation for many managers. The employee may simply not be aware that moss is growing on their back or a...

The Effective Manager-Coach Follows the 80/20 Rule Four Vital Coaching Skills Accomplished managers know small, consistent actions often produce oversized results. For example, implementing disciplined hiring practices increases the odds of landing...

Creating Tension and Desire Effective sales coaching conversations strive to achieve mutually beneficial outcomes. The sales rep needs to feel her best interests are on the table while the sales manager is accountable for business outcomes....