Blogs

Talent is at the core of every business’ success.  Talented team members not only know how to do their jobs well but they also know how to collaborate and cater to customer needs.  These team members will increase customer loyalty thereby improving...

The townspeople are in trouble, the enemy is at the gates. There is only one who can stop the threat, it’s superman(ager). The drive for accomplishment, to be the champion for your team, and win the day for your organization are traits of...

Many managers express concern about their ability to be an effective coach from a distance, or “between field rides” so to speak.  Learn how to effectively utilize distance coaching techniques today. When you cannot directly observe your team...

In his book, The Art of Learning, Josh Waitzkin describes two ways of breaking a stallion. One is to tie the horse up, sit on it, spur it, you know, show the horse who’s the boss. The other way is to patiently build a relationship with it by daily...

Show your sales reps what GREAT looks like!   Do your sales reps’ skills need sharpening? Begin by mastering and modeling these five coaching skills specifically for sales managers. The effective sales manager-coach understands great coaching...

I’ve often talked about sense-making as “the ability to make sense of what’s going on in a changing and complex environment.” Today I want to focus on a core pillar of sense-making: trial and error.   “Our world is changing radically. The age...

You want high performance, so you demand it. But without proper education and support, your employees lose morale. We all know what low morale does to a workplace. Failure to keep employees engaged, inspired, and rewarded creates more of what you...

Company culture has been a very prominent focal point of popular business analysis for half a decade. From the laid back beach-side offices of Snapchat to the rigorous high-performance culture of Amazon, thousands of articles have been written...

Overarching Theme: Strive to Over-Communicate! Many sales managers struggle to appreciate the frequency and reach required to stay connected with their distant sale teams. Not unlike an intact team in a sales office, a virtual sales culture gets...

My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that...