Enlightened Trial and Error for Busy Managers

Enlightened Trial and Error for Busy Managers

I’ve often talked about sense-making as “the ability to make sense of what’s going on in a changing and complex environment.” Today I want to focus on a core pillar of sense-making: trial and error.   “Our world is changing radically. The age of intuition, gut...
Why Recognition is Critical to Success

Why Recognition is Critical to Success

My boomer-buddy and business owner recently said, “People just need to shut up and do their job. I give people enough rope to succeed or hang themselves.” Having grown up in the Darwinian world of restaurant kitchens, I get it. But does that approach get results? My...