Manager Toolkit

Regular content will be: 1) Driven by real manager challenges and opportunities 2) Pragmatic – offering “how to” solutions and tools 3) Instructional – teaching manage and leaderships skills, mindsets, and principles

Asheville Independent Restaurant Association

“The investment in training will pay off in the long term. People can’t deliver on what they don’t know how to do….you have to upgrade capabilities.”

-J. Kouzes and B. Posner, Leavey School of Business

“Neurons that fire together, wire together.”

Practice makes permanent. Therefore…

“Perfect practice makes perfect.”

Managers who effectively coach and develop others attract and retain top industry talent. Training in workplace coaching is a competitive advantage, not a box-to-check.

Hospitality Leadership Program

Fostering long-term customer loyalty begins with inspiring, focused, and disciplined leadership. Hospitality leaders and managers will learn how to build ownership cultures that are customer, values, and results focused.

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Coaching Skills for Busy Managers

Effective workplace coaching and development is a top talent attraction, engagement, and retention tool. This program teaches busy managers how to integrate effective coaching skills into their hectic day.

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Managing Difficult Conversations

Managers skilled at difficult workplace conversations experience less stress, greater accountability, and higher performing work cultures. Managers will learn to how to keep these conversations safe and constructive.

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