-J. Kouzes and B. Posner, Leavey School of Business
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“The investment in training will pay off in the long term. People can’t deliver on what they don’t know how to do….you have to upgrade capabilities.”-J. Kouzes and B. Posner, Leavey School of Business
<em>“Neurons that fire together, wire together.”</em>Practice makes permanent. Therefore…”Perfect practice makes perfect.”
Managers who effectively coach and develop others attract and retain top industry talent. Training in workplace coaching is a competitive advantage, not a box to check.<br />
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Fostering long-term customer loyalty begins with inspiring, focused, and disciplined leadership. Hospitality leaders and managers will learn how to build ownership cultures that are customer, values, and results focused.<br /><br />
Effective workplace coaching and development is a top talent attraction, engagement, and retention tool. This program teaches busy managers how to integrate effective coaching skills into their hectic day.<br /><br />
Managers skilled at difficult workplace conversations experience less stress, greater accountability, and higher performing work cultures. Managers will learn to how to keep these conversations safe and constructive.
