What Clients Are Saying

“Steve has delivered the highly impactful workshops Coaching Skills for the Busy Manager and Building and Leading High Performing Teams for our sales and in-house managers. Managers report that they learn very practical skills and tools that are immediately transferable to their team, for example, how to provide effective feedback and how to manage tough workplace conversations. We consider Steve to be a valuable strategic training partner.”

Matthew TylerSenior Director - Learning & Development, Novo Nordisk

“Steve’s credible restaurant background, including successful ownership, makes him a trusted strategic training partner. His front and back-of-house management and leadership workshops are fast-paced and provide practical, no nonsense management communication and leadership skills.”

Jane AndersonExecutive Director, Asheville Independent Restaurant Association

“The positive feedback from our senior leadership team and front-line managers on Steve’s coaching skills training is overwhelming. Most importantly the organization is realizing ROI on our training investment as our key performance indicators are all trending upwards. Thank you Steve for your no nonsense approach to leading and coaching others!”

Eric CarstensenState Manager, Fidelity National Title Group

“As our manufacturing business grows our leadership and management team must also grow. Steve’s on-going training and coaching is providing our management team with lean leadership development and the culture building tools critical for our long-term strategy.”

Clay HileCEO, Parameter

“Steve provides on-going leadership training and development with our management team, including on boarding for new managers. Of the core skills Steve teaches, our managers find three to be most pragmatic and relevant: coaching in the workplace, feedback, and managing difficult conversations. Steve always demonstrates these skills using managers’ real-life scenarios. Our managers get lots of skills training practice while receiving real time feedback and coaching. Steve’s training programs enable our team to feel inspired and competent to immediately transfer these skills in the workplace.”

Charlotte StackVP Operations, Chai Pani Restaurant Group