Steve grew up in a restaurant family. He earned his leadership and management credentials in the hospitality industry starting with washing dishes at age nine to eventually owning a successful restaurant decades later.
Steve began leading and training organizational leaders and their teams in the high mountains with the Pacific Crest Outward Bound School. Steve moved on to become an outdoor leadership faculty member at Prescott College in Prescott, Arizona. Steve is also a former coach and guide for the United States Disabled Ski Team, guiding two national champions in the World Games for the Disabled.
Steve holds coaching credentials with the International Coaching Federation. His signature Coaching Skills for Managers program has delivered measured performance results for a range of industry leaders and their organizations.
Steve’s development approaches are strongly influenced by his hospitality DNA and how building fierce customer loyalty ought to drive cycles of continuous improvement and cultural renewal.
Steve’s clients range from local small businesses to international businesses such as: Fidelity National Title, Novo Nordisk, FMC, Abbott Nutrition, Amway, Asheville Independent Restaurants, and Telco Community Credit Union.
Steve lives in Asheville, North Carolina with his two soccer passionate children and wife, Copland. When not on the pitch, Steve’s family enjoys rock climbing, whitewater kayaking, and mountain biking. Steve is also a martial arts enthusiast having earned his black belt in tae kwon do.