Virtual (and local) Sales Manager Coaching Playbook Manager Skills Workshop: Effective Feedback Skills Admittedly this blog targets coaching sales rep, however these coaching principles, processes and skills transfer to general manager-coaches. Swap out rep for employee and modify elements for your world. Some enduring truisms are worth repeating. “You get what you […]
Manage from clear expectations, not around personalities Managers who possess unflinching clarity on performance and behavior expectations are skilled and assertive communicators who build high performing cultures. Why? Because trust, accountability and alignment infuse how work is done. Managing from expectations shines a bright light into the workplace, preventing complacency from creeping in. […]
Effective managers don’t wait for top-down direction, they set it! Schedule a Call with Steve Today to Discuss Tailor-Made Coaching Strategies Many managers express their frustration about senior leadership communication – That it lacks clarity and congruency or is short on inspiration. If a manager reacts with passivity or paralysis, she is guaranteeing the […]
It’s action and commitment Manager Skills Boot Camp II: Improve your Difficult Conversation skills and more! “An object at rest remains at rest until acted upon by an outside force.” –Newton’s First Law Grant is a steady performer; an overall solid team player. Ellen, his supervisor, has given Grant feedback several times […]
The cow doesn’t want to be ridden and the ride is rough Watch the complimentary webinar: Difficult Workplace Conversations Growing up next to a farm with a tribe of reckless boys, I had lots of painful and failed attempts at riding cows. If you’ve ever tried this, you’d know that it feels pretty similar […]
