If you have a customer, you are in sales. Do your people possess the essential B2B sales skills that drive customer loyalty?
“GOOD MANAGEMENT LEADS WITH HEAD, HEART, AND BACKBONE”
“Neurons that fire together, wire together.”
Neuroplasticity guides our training approach.
Are you ATTRACTING and RETAINING Top Industry Talent?
Does FOSTERING CUSTOMER LOYALTY Drive Your Operations?
Talented people are attracted to talented leadership. What is your organization’s pathway for growing Talent Magnets?
Coaching and Development is a primary element for ATTRACTING and RETAINING top industry talent. Do your managers possess essential coaching skills?
WHAT CLIENTS ARE SAYING
“Unlike much corporate training I’ve attended, Steve’s leadership workshop was grounded in the realities of the hospitality industry. He’s been in the trenches as a restaurant owner and manager, giving him the credibility and expertise to help grow our team. His coaching and management frameworks are practical, straightforward, and relevant to our day-to-day hectic environment. We look forward to increasing our employee engagement and consequently, customer loyalty!”
“Steve was invited into our team to help us overcome some significant marketplace challenges, as well as, very low team unity and morale. His easy rapport and training processes built early trust in the group, enabling some surprisingly open and candid conversations. The team was able to gel and work together to declare some very powerful individual and team goals. We are inviting Steve back to help keep us on track!”
“The positive feedback from our senior leadership team and front-line managers on Steve’s coaching skills training is overwhelming. Most importantly the organization is realizing ROI on our training investment as our key performance indicators are all trending upwards. Thank you Steve for your no nonsense approach to leading and coaching others!”